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Toll-Free Number

Make it free and effortless for customers to reach you.

Overview

A toll-free number lets customers call your business without paying for the call; the cost is borne by you. It builds trust, encourages more enquiries and gives even a growing company a professional, nationwide presence.

One Web Click sets up your toll-free number and connects it to the way you already work: your mobile, a landline, a team of agents or a full IVR menu. Every call reaches the right person, at the right time.

What’s Included

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Memorable 1800 number

Choose an easy-to-remember number that fits your brand (subject to availability).

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Smart call routing

Forward calls to any mobile or landline, or distribute them across your team.

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IVR menus

Greet callers and let them press a key to reach sales, support or accounts.

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Business-hours schedules

Route calls differently at night, on weekends and on holidays.

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Call logs & recording

Review conversations to improve service and train your team.

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Reports & analytics

Track call volume, missed calls and peak hours in one dashboard.

Key Benefits

More trust and credibility with customers
More enquiries, because calling costs the customer nothing
Fewer missed calls with routing and fallback options
One number for every branch and department

How It Works

Share your needs

Tell us about call volume, team size, locations and working hours.

Choose your number

We help you select a number and complete the formalities.

Configure & test

Set up routing, IVR and schedules, then test every path.

Go live & optimise

Launch, then use reports to fine-tune call handling.

Ideal For

Customer support helplinesSales enquiry lines on ads and packagingAppointment and booking desksFranchise and multi-branch businessesProduct and service warranty lines

Frequently Asked Questions

The business pays for the call. The caller is not charged when dialling an 1800 toll-free number.

We will help you pick a memorable number. Availability depends on the telecom provider.

Timelines depend on the provider and on document verification. We share an estimate once we understand your requirements.

Ready to get started with Toll-Free Number?

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